"Sakura Gakuin 2019-transference-" Information on apology and exchange regarding goods

May 6 (Month and Public Holidays) "Sakura Gakuin 2019-Transference-" was sold at the venue
It turned out that there is an error in the design notation regarding the following products.
We sincerely apologize to everyone who purchased it on the day for the inconvenience caused.

<Items>
・ "FY 2019-Transfer-" T-shirt (White)
・ "FY 2019-Transfer-" T-shirt (Purple)
・ "FY 2019-Transfer-" sticker

<Content of error>
(Incorrect)
2019 Students Transfer Celemony

(Correct)
2019 Students Transfer Ceremony

We will guide customers who have purchased the product in exchange for the correct product, so please check the following before proceeding.

In addition, we planned to sell at the live and viewing venue, which will be held on May 9th (Thursday), but we will not sell the corresponding products.
As the artist online shop "A!SMART" will be available from 12:30 on May 7 (Tuesday)
We apologize for the inconvenience, but please use the mail order service.
Asmart will ship the correct product.

【Customer wishing to exchange】
Please return the corresponding product at hand by "cash on delivery" to the following product return destination.
After the return item is received, correct products will be shipped sequentially from the end of May.

● Necessary items ●
Please be sure to include the following note with the actual product.
<Name / Address / Phone Number / Purchased Product Name and Number of Purchases>

【Product Return Address】
〒 354-0045
279-1 Kamitomi Miyoshi-cho, Iruma-gun, Saitama Prefecture
Asmart (Inc.)
Sakura Gakuin exchange receptionist
TEL: 0570-064-452

<Delivery exchange acceptance deadline: until arrival on Friday, June 14 for>

※ We can not do exchange correspondence after the above-mentioned time limit.
* Please specify "Sakura Gakuin exchange product" in the "Product name" column of the delivery slip.
※ Please keep carefully the "requester's request" of the sending slip until the replacement item arrives.
※ We will bear all expenses such as the shipping cost for replacement.

In the future, we will work to further strengthen production control to prevent recurrence.
We apologize in advance for any inconvenience caused to everyone.

【Inquiry about product exchange】
Assmart inquiry window
TEL: 0570-064-452
http://www.asmart.jp/support/

All members of Sakura Gakuin