In the announcement on February 28, it was announced that the performance to be held in March will be examined while closely monitoring the spread of the new coronavirus and the trends of the government and related organizations.
Since then, we have been carefully discussing with the relevant parties for the implementation, but as a result of giving consideration to the health and safety of customers and members first, we postponed and canceled the event live performance as follows Has been decided.
We apologize for any inconvenience or inconvenience caused by the postponement or cancellation of the performance.
Thank you for your understanding.
Record
① Open class on March 8 (Sun.) “Song Archeology” @ Hamagin Hall Via Mare → postponed <changed from February 28 report>
May 2 (Saturday) scheduled to be transferred at the same venue
* As the venue is ready, we will hold a transfer performance.
② Standing performance on March 24 (Tue) @ TSUTAYA O-EAST
→ Cancelled <No change from the report on February 28>
* For customers with tickets, we will guide you through the refund procedure as follows.
③ March 29 (Sun) 2019 Graduation Performance @ Pacifico Yokohama National Hall → Postponed
* Transfer performance scheduled for May 29 (Fri.)
* Your current ticket can be used for the transfer performance as it is, so please bring it carefully until the day of the performance. Please note that if a ticket is lost, it cannot be reissued or refunded.
* Unfortunately, if you have difficulty attending the transfer performance, we will guide you through the refund procedure as follows.
[About refund method]
Regarding the method of refund of tickets, it is very troublesome, but the refund method differs depending on the date of performance of the ticket at hand or the place of purchase, so please check the following items and process yourself.
The refund method and period of each purchaser are as follows.
[Ticket Every! Customers who purchase with
★ For the cheering squad ahead and Amu Mova ahead of March 29 (Sun) “The Road to Graduation 2019 Final I-Sakura Gakuin 2019 Graduation-”, click here.
■ Return period: March 14 (Sat)-April 12 (Sun) 2020 * Must arrive
If you would like a refund of the ticket, please send the ticket of the target performance to the ticket office by "special record mail".
* Only those who send by the deadline will be eligible for a refund.
* Please note that we will not be responsible for undelivered accidents by ordinary mail.
<Required items for return>
Please be sure to include a note with the following information when returning the ticket.
1. Your name
2. Contactable phone numbers
3. Number of tickets you want to refund
〒150-8691 Japan Post Co., Ltd.Shibuya Post Office PO Box 211
Ticket Office “Sakura Gakuin Refund Section”
≪Must arrive on Sunday, April 12, 2020≫
[Refund method]
After confirming the unused tickets and memos you have sent, Ticket Every! On April 13, 2020 (Monday). We will refund [Ticket voucher + return fee] to the registered address in the "Postal Transfer Payment Certificate".
The postal transfer certificate will be delivered in a green envelope from the Postal Savings Office. Please bring your ID card and redeem at the nearest post office.
For those who have relocated or have an incorrect registered address, [By April 12, 2020] Ticket Every! Please change in "Change Member Information" in My Page.
In addition, we will contact you again by e-mail when shipping is completed.
* Along with the ticket price, we will also refund the postage (244 yen) for the postage of the specified record when returning the ticket. We will not refund the ticket return difference fee exceeding the above amount.
The postal transfer certificate is scheduled to be shipped around late May.
If you still haven't received it by waiting until June 14, 2020 (Sun), please contact the Ticket Information Center by phone by Friday, June 19, 2020, 17:00.
In the event that the registered address is incomplete or the customer cannot receive it and it becomes necessary to re-issue the postal transfer certificate, the refund will be made at the price less the fee required for re-issuance. Please note.
■ Contact:
Ticket Information Center 050-5855-1363 (Weekdays 13:00-17:00 except holidays)
[Customers purchasing at Ticket Pia]
★ Click here for the cheering squad leaders and Amu Mova leaders for the open class “Song Archeology” on March 8 (Sun) and “The Road to Graduation 2019-After School Anthology Let's Standing-” on March 24 (Tue).
■ Refund period: March 14, 2020 (Sat) 10:00-April 12, (Sun) 23:59
■ Refund method:
<Customers who have already issued a ticket at the store>
Please bring your ticket and process the refund at the store where the ticket was issued
(The name of the store you purchased is listed at the bottom left of the ticket).
* Please note that business hours vary depending on the store where you purchased.
<Customers who have not yet issued a ticket by taking over Cloak>
If you have chosen to take over Cloak and have not yet issued a ticket, please perform a refund from My Cloak page.
* If you have not purchased a ticket for "Chuudan-dan" or "Amu Mova", you must issue a ticket and apply for a refund at the store.
<Customers receiving tickets by delivery>
If you have received your ticket by delivery, please mail your ticket to the Ticket Pia Mail Center by arriving during the refund acceptance period.
For details on other refund methods, see the address below.
http://t.pia.jp/guide/refund.jsp
■ Contact:
Ticket Pia Information 0570-02-9111 (10:00-18:00)
[Customers purchasing with Lawson tickets]
■ Refund period: March 14, 2020 (Sat) 10:00-April 12, (Sun) 23:59
■ Refund method:
http://l-tike.com/oc/lt/haraimodoshi/
■ Contact:
Lawson Ticket TEL: 0570-000-777 (10:00-18:00)
[Customers who purchase e-Plus]
■ Refund period: March 14, 2020 (Sat) 10:00-April 12, (Sun) 23:59
■ Refund method:
http://eplus.jp/refund2/
■ Contact:
e + customer support page http://eplus.jp/refund2-toiawase/
[Customers purchasing with LINE tickets]
■ Refund period: March 14, 2020 (Sat) 10:00-April 12, (Sun) 23:59
■ Refund method:
From the "LINE Ticket info" account, we will guide customers (not purchasers) who have tickets through LINE talks. (Customers purchasing with LINE tickets should not delete their LINE account, regardless of whether a ticket has been issued.)
* "LINE ticket info" account is the account that customers who purchase with LINE tickets always follow.
■ Contact:
Press the "Question by Talk" button at the bottom of the Talk screen of the "LINE Ticket" official account and enter and send the inquiry details.
[Customers who purchase at GET TICKET (MP precedence, disk garage advance reception)]
■ Refund period: March 14, 2020 (Sat) 10:00-April 12, (Sun) 23:59
* If the ticket needs to be returned, the postmark will be valid on Sunday, April 12. Please note the post office's business date and time when sending.
■ Refund method:
The refund method depends on the performance. Please check the details from the following URL and apply.
https://www.diskgarage.com/info/refund_sakura20032429gt/
■ Contact
Disk garage TEL 050-5533-0888 (Weekdays 12:00-19:00)
Again, I apologize for any inconvenience or inconvenience this time.
I wish you all the peace and quiet of the situation as soon as possible.
Sakura Gakuin staff room
Tidak ada komentar:
Posting Komentar