Following the announcement of the New Coronavirus Infectious Diseases Emergency Declaration, we have decided to cancel the following transfer performances as a result of giving due consideration to the health and safety of our customers and members.
Record
May 2nd (Sat) Open Class "Song Archeology" @Hamagin Hall Via Mare
* Transfer performance of the performance on Sunday, March 8
May 29th (Fri) "The Road to Graduation 2019 Final-Sakura Gakuin 2019 graduation-" @Pacifico Yokohama National Hall
* Transfer performance of the performance on Sunday, March 29
We sincerely apologize for any inconvenience caused to everyone who was looking forward to the performance.
For the 2019 graduation performance of Sakura Gakuin, we will consider the future infection situation of the new coronavirus, the trends of the government and related organizations, and will consider holding the event including the implementation method once the environment is ready.
We will inform you again on the official website of Sakura Gakuin when we decide to hold the event, so please check back from time to time.
Regarding ticket refund, we will guide you as follows.
[About refund method]
Regarding the ticket refund method, we are very sorry for the inconvenience, but please note that the refund method will differ depending on the performance date of your ticket or the purchase location, so please check the following items and complete the procedure yourself.
The refund method and period for each purchaser are as follows.
[Ticket Every! Customers purchasing at
★ The cheering party and Amu Moba ahead of "The Road to Graduation 2019 Final-Sakura Gakuin 2019 graduation-" are here.
* Ticket Every! Customers who purchased at do not need to return the ticket.
[Refund method]
Ticket Every! As of April 23, 2020 (Thursday)! The [ticket face amount + system usage fee + ticketing fee] will be refunded to the address registered at by "Postal transfer payment certificate".
The postal transfer withdrawal certificate will arrive in a green envelope from the Postal Savings Office.
Please bring your identity verification card and cash at the nearest post office.
Those who have moved or who have an incorrect registered address [By Wednesday, April 22, 2020] Ticket Every! Please change in "Change Member Information" on My Page.
We will contact you by e-mail once the shipment is completed.
<For those who have returned the tickets by all means on April 12 (Sun)>
In addition to the above refund details, we will refund the amount including the return shipping fee (up to 244 yen) when returning the ticket. Please wait for a while until the postal transfer payment certificate is shipped.
The postal transfer payment certificate will be shipped in late May.
If you do not receive it by June 14, 2020 (Sunday), please fill in the "Required items" by June 19, 2020 (Friday) and contact us from the ticket information center inquiry form ..
[Required items]
1. Please fill in all "Customer Information" and "Application Performance Information".
2. For "Inquiries", please select and fill in as follows.
・ Inquiry type: Please select "Cancellation / Refund".
・ Inquiries: Please be sure to fill in "Not yet issued delivery certificate" and "Address for re-shipment"
* The re-shipping address is Ticket Every! If it is different from the address registered in, please change the registered address before contacting us.
If the postal transfer withdrawal certificate needs to be reissued due to the registration address being inadequate or due to the customer's convenience, the refund will be made after deducting the fee required for reissuing. Please note.
* Ticket Every! During the refund period. If you cancel your membership, we may not be able to refund your money. Please do not cancel your membership until you receive the "Postal Transfer Certificate".
■ Contact:
Ticket Information Center 050-5855-1363 (Weekdays 13:00-17:00 excluding public holidays)
* In light of the situation of the spread of new coronavirus infection in Japan, we will carry out telework as part of infection prevention measures.
Therefore, we will suspend the telephone inquiry service for the time being.
We sincerely apologize for any inconvenience and inconvenience this may cause, but please use the form below to contact us.
Inquiry form
https://ticket-every.jp/all/contact/index
[Customers purchasing at Ticket Pia]
★ Here is the predecessor group and prelude to Amu Moba in the open class "Uta Archeology".
■ Refund period: ~ May 31, 2020 (Sunday) 23:59
■ Refund method:
<Customers who have issued tickets at the store>
Please bring your ticket and carry out the refund procedure at the ticketed store
(The name of the store you purchased is listed at the bottom left of the ticket).
* Please note that business hours vary depending on the store you purchase.
<Customers who have not issued tickets due to Cloak collection>
If you have chosen to collect Cloak and have not issued a ticket yet, please go to Cloak's My Page for a refund procedure.
* Customers who have not purchased a ticket yet among those who purchased "Chuodan-gaku" or "Amu-Moba-gaku" will need to issue a ticket once and proceed with the refund procedure at the store.
<Customers who receive tickets by delivery>
If you receive your ticket by delivery, please mail the ticket to the Ticket Pia Mail Center as soon as possible within the refund acceptance period.
For other refund methods, please check the address below.
http://t.pia.jp/guide/refund.jsp
■ Contact: Ticket Pia Help Page
http://t.pia.jp/help/index.jsp
[Customers purchasing with Lawson Ticket]
■ Refund period: April 18 (Sat) 10:00 to May 31 (Sun) 23:59
■ Refund method:
http://l-tike.com/oc/lt/haraimodoshi/
■ Contact: Lawson Ticket
https://faq.l-tike.com/
[Customers purchasing with ePlus]
■ Refund period: ~ May 31 (Sun) 23:59
■ Refund method:
http://eplus.jp/refund1/
■ Inquiries: e + Customer support page
http://eplus.jp/refund-toiawase/
[Customers purchasing with LINE tickets]
■ Refund period: Saturday, April 18, 2020 10: 00-Sunday, May 31 23:59
■ Refund method:
From the "LINE ticket info" account, we will inform customers who have tickets (not purchasers) on the LINE talk. (Customers who purchase with a LINE ticket, please be careful not to delete the LINE account regardless of whether the ticket is issued.)
* The “LINE ticket info” account is the account that customers who have purchased with LINE tickets are always following.
■ Contact:
Please press the "Question by Talk" button at the bottom of the talk screen of the "LINE Ticket" official account to enter / send your inquiry.
[Customers purchasing at GET TICKET (MP advance / disc garage advance reception)]
■ Refund method:
Refund will be made by bank transfer from the disk garage.
Please send the ticket and the following items to the disk garage by simple registered mail (404 yen).
In addition, if you purchase multiple tickets, please collect the tickets and return them collectively in the name of the purchaser.
■ Refund period: April 18th (Sat) to May 31st (Sun) 2020 Deadline Postmark is valid
* Please note the business date and time of your post office when sending.
[What to send]
● Ticket
● A memo that clearly describes the following 5 items (all required)
1.Ticket purchase customer name
2. Member number
・ Purchased in advance of MP → MUSIC PARTY membership number (8 digits)
・ Purchased in advance of the disc garage → GET TICKET member number (7-8 digits)
3. Transfer destination bank account
<Bank name, branch name, deposit type (normal or current), account number, account name (kana)>
* Please cooperate in filling in the bank code and branch code.
* If you wish to make a transfer to Japan Post Bank, you cannot make a transfer using only the symbols and numbers listed in your passbook. It is necessary to confirm the store name, deposit item and account number for the transfer.
* We can only handle financial institution accounts in Japan.
4. Number of tickets returned (the desired number of refunds)
5. Contactable phone number
[Destination]
〒150-6024 (No address required)
Ebisu Garden Place Post Office PO Box 5026
Disc Garage Co., Ltd. "Sakura Gakuin 3/29 GT Refund"
[Refund method]
After confirming the arrival of your ticket, we plan to transfer it to your account by Friday, July 31, 2020.
* Please note that we may contact you to confirm if there is a deficiency in your account information, etc., and we cannot make a transfer.
[Refund content]
We will refund the following total amount.
・ Ticket price
・ Simple registered mail fee (*1)
・ Shipping fee (*2)
・ Payment fee (*2)
(*1) Refund will not be given for the difference in ticket return amount that exceeds the simple registered mail cost (404 yen).
(*2) Shipping and payment fees are limited to the case where the purchaser returns the entire number of purchases in a batch.
【please note】
Please note that refunds other than the above cannot be accepted.
Also, please note that you will not be able to refund if the refund period expires.
■ Contact: Disc Garage
TEL: 050-5533-0888 (Weekdays 13:00-17:00)
* Temporary operator support may be suspended.
For details, please check the URL below.
https://diskgarage.com/
We apologize for any inconvenience this may cause and appreciate your understanding.
We sincerely pray for the calmness of the situation as soon as possible and the safety of everyone.
Sakura Gakuin Staff Room
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